Privacy Policy
Effective Date: 1st Feb 2025
Foursah ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our eCommerce platform.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you create an account, make a purchase, or interact with our platform, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (e.g., credit card information)
- Profile information
1.2 Transaction & Usage Data
- Purchase history
- Bidding activity
- Wallet transactions
- Gift card usage
- Account settings and preferences
1.3 Device & Log Data
- IP address
- Browser type
- Device information
- Pages visited and actions taken on our platform
2. How We Use Your Information
We use your data for the following purposes:
- To create and manage your account
- To process orders, payments, and refunds
- To facilitate bidding and purchases
- To verify your identity via OTP (email and phone verification)
- To provide customer support and resolve issues
- To send important account notifications and promotional offers
- To improve our platform and user experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share data in the following cases:
- With service providers: Payment processors, shipping companies, and fraud prevention services.
- With legal authorities: If required by law or to protect our platform from fraud or abuse.
- With business partners: If we engage in a merger, acquisition, or sale of assets.
4. Payment Security
- We use secure payment processing and do not store credit card details.
- Your payment information is encrypted and processed by third-party payment gateways.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie settings through your browser.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
7. Your Rights & Choices
You have the right to:
- Access and update your account information.
- Delete or modify your saved addresses and credit cards.
- Delete your account permanently.
- Request a copy of your personal data.
- Opt-out of marketing communications.
8. Account & Data Deletion
- You can request account deletion from your profile settings.
- Some transaction data may be retained for legal and security purposes.
9. Children's Privacy
Foursah is not intended for users under 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes via email or a notice on our website.
11. Contact Us
For any privacy-related inquiries, contact us at: info@foursahapp.com